Understanding & Managing High Conflict Personalities
Friday, May 14th, 2010
This training is full.
High conflict people are not just difficult. They are the most difficult people, because they become preoccupied with a target of blame - usually someone close to them (such as a spouse, relative, neighbor, co-worker) or someone in a position of authority (boss, doctor, administrator, government official). Managing High Conflict People (HCPs) usually involves using skills which are the opposite of what one feels like doing. Learning these skills takes time and practice, but can make an amazing difference in resolving, managing, and containing disputes.
Who Should Attend
Managers, human resources staff, mediators, attorneys, counselors, social workers, arbitrators, police officers, human resource professionals, managers, and others who work with difficult people.
Workshop Objectives
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Identify the four most common high conflict personality styles.
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Recognize and intervene in their high conflict cycle of negative behavior.
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Understand how recent brain research helps explain their emotional self sabotage.
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Practice four key skills for handling people with these personalities in any setting.
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Predict and manage the Negative Advocates common in these disputes.
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Know how to avoid organizational “splitting” in managing high conflict disputes.
Presenter: Bill Eddy
Bill Eddy, LCSW, JD, MSWis President and co-founder of the High Conflict Institute in Scottsdale, Arizona. Bill is a Certified Family Law Specialist in California and Senior Family Mediator at the National Conflict Resolution Center. Prior to becoming an attorney, he was a Licensed Clinical Social Worker with twelve years’ experience providing therapy in psychiatric hospitals and outpatient clinics. He has taught Negotiation and Mediation at the University of San Diego School of Law for six years and his articles have appeared in law and counseling journals. He is the author of: It’s All Your Fault! 12 Tips for Managing People Who Blame Others for Everything; High Conflict People in Legal Disputes; and Splitting: Protecting Yourself While Divorcing a Borderline or Narcissist.
Oregon State Bar CLEs
OSB CLE credits are pending.
NASW credits pending.
Training Time & Location
8:00 a.m. – Networking and Check-in; 8:30 – 4:00 p.m. Training Session
Location: Oregon State Office Building, 800 NE Oregon, Portland
Lunch: On your own - Bag lunches are welcome or enjoy a nearby restaurant.
Location: Oregon State Office Building, 800 NE Oregon, Portland
Lunch: On your own - Bag lunches are welcome or enjoy a nearby restaurant.
Registration - Advance Registration Is Required
OMA Members: $115 before May 6th; $125 after May 6th
Non-OMA Members: $155 before May 6th; $165 after May 6th
Students: A very limited number of discounted registrations ($65) are available for fulltime students until May 1st
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Join OMA today and take advantage of great member benefits!
For more information, email oma@omediate.org or call (503) 872-9775.
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